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Member help

For account access, billing, subscription, technical or product-support questions, contact FIRELOCKS support. Include the email address attached to your FIRELOCKS account and a short description of the issue.

01ACCOUNT OR BILLINGUse the Account page first for plan status, billing management and cancellation.OPEN MY ACCOUNT

02TECHNICAL SUPPORTIf a paid feature is unavailable, include the affected page, approximate time and device/browser. Never send passwords, payment card numbers or secret keys.EMAIL FIRELOCKS SUPPORTfirelockssports@gmail.com

03RESULTS OR WAGERING LOSSESFIRELOCKS provides analytics and research. A losing projection, pick or third-party wager is not a billing error and does not guarantee a refund. See the Refund & Cancellation Policy for the applicable terms.REFUND & CANCELLATION POLICY